Extending Diversity, Equity, and Inclusion best-practice in recruitment for international not-for-profits

In February 2022, I worked with Open Life Science to help them recruit a person to fulfil two roles, a programme coordinator and a community researcher.

OLS is a not-for-profit organisation established in 2020 as a limited company in the UK. Initially run on a volunteer basis, the organisation has since received funding to continue offering its services that have led to several local capacity building efforts connected within a broader international open science network.

Their leadership is predominantly women who apply feminist lens to their work with a strong emphasis on Diversity, Equity, and Inclusion (DEI) in their processes.

OLS invites and supports volunteers from marginalised groups and countries in the Global South as mentors, mentees and expert consultants . To strategically support its growing community in Africa, Asia and South America, it was essential to expand and diversify the team, which was based in Europe and operating largely in volunteer capacity.

This position was created to implement the operational side of the programme as well as to conduct qualitative research evidencing the impact of the programme important for securing future funding.

Embodying the values of openness in all its operations, I teamed up with the OLS team to extend best-practice in DEI by creating a recruitment process that centred the applicants’ perspectives to make this opportunity attractive to diverse international candidates.

I provided structure, mentoring, and two of my own frameworks (Improving Diversity and Inclusion in Senior Leadership: A workshop to help recruit diverse senior leaders and Future-Proofing your Workforce while Navigating Organizational Change) to reduce the problem space for the OLS team and help them decide on the best way to keep the recruitment process applicant-centred.

During this process, we identified 10 key tips, underpinned by DEI, that helped make this more inclusive:

  1. Make it a focus to create a recruitment process that centres the applicant and treats them with respect in an adult-to-adult relationship. This makes it a more transparent process by default and increases the chances that any rejected applicants will be more likely to apply to new roles in the future.
  2. Make it clear the salary considerations for the role in an appropriate band that is not too wide. This will help people decide if they are suitable for the role and ensure you are dealing with candidates that do not rule themselves out later in the process.
  3. Emphasise more continuous improvement skills and de-emphasise experience in the selection criteria. This will allow you a broader and more diverse set of candidates that are highly competitive and will help future-proof your organisation, due to their ability to continuously improve.
  4. Highlight in a DEI statement that there is an aim to provide more opportunities to make up for ones that have been lost to those who have been discriminated against. This will increase the chances that you will attract more diverse applicants with appropriate skill sets that have been discriminated against in the past.
  5. Highlight that there is a commitment to continuously improve the recruitment and retainment process, and to be held accountable. This will increase the chances that you will attract more diverse applicants with appropriate skill sets that have been discriminated against in the past.
  6. Highlight that an applicant should consider applying even if they don’t fit all the requirements. This will increase the chances that you will attract more diverse applicants with appropriate skill sets that have been discriminated against in the past.
  7. Make it a focus that if jobs can be done remotely, that there is an option for remote work. This will increase the chances that you will attract more diverse applicants with appropriate skill sets that have been discriminated against in the past.
  8. Highlight the option to arrange assistance to participate in the interviews (e.g. a month of high-speed internet, webcam, or headset costs, child care, captioning etc). This will increase the chances that you will attract more diverse applicants with appropriate skill sets that have been discriminated against in the past.
  9. Keep the process as transparent as possible to the applicants. This will allow applicants to be more likely to feel informed and valued, which would increase their chances of applying for a future role.
  10. Provide a high-level summary back to all unsuccessful candidates at the various rejection stages of how many applied, and what were the major factors in deciding who were successful. This will allow applicants to be more likely to feel informed and valued, which would increase their chances of applying for a future role.

These key tips are easily transferable to other recruitment areas, and can be done in junior and senior positions.

The impact of the process was positive, as shown by the consistently positive feedback we received about the recruitment process from applicants and DEI advocates in our research domain. We received over 120 applicants from Europe, Africa, South America, North America, and Asia. We ended up interviewing 6 applicants from Europe, Africa, and South America.

One of the benefits of this applicant-centred approach was that OLS was also able to retain interest from applicants who were not successful. Recently one of the unsuccessful applicants who made it to the interview stage for this role was offered a different part-time role at OLS, which they accepted. They also re-used a number of the suggestions made in their latest call for a Program Manager in December 2022.

This process was copied by a similar Not-for-profit organisation, MetaDocencia, with similar success. They used the position description, the rubrics, and the processes to recruit a similar position more quickly than OLS managed to do so. This was conducted in Spanish as their primary focus is improving Open Science in Latin America.

Dr. Laura Ación, Executive Co-Director at MetaDocencia said “Thanks to these tips, MetaDocencia ran a very successful recruitment process, receiving around 150 applicants in only 2 weeks. Most of the applications received were from people who did not know MetaDocencia before and we had a highly diverse pool of high quality candidates. We were openly praised for the way our job call was written, which helped reach out to more persons across all of Latin America. This social media postings were the ones that received the highest engagement ever in our social media history.”